Mr Daniel Fletcher (Changi General Hospital)

As Singapore’s population ages, pharmacists are taking pivotal roles in telehealth to deliver timely, accessible and sustainable care. Using video consultations, remote monitoring and mobile health tools, they support patients in managing conditions like heart failure and post–heart attack recovery at home. Programmes such as AMI-HOPE show that pharmacist-led telemonitoring reduces readmissions, optimises medications and strengthens care transitions. Aligned with Healthier SG, these services enable safe titration, counselling and early intervention, easing system burden while empowering patients. With robust digital and clinical frameworks, pharmacists can provide high-quality, convenient care, helping patients skip the queue, not the care.